These Terms and Conditions (“Agreement”) govern your access to and use of the AcoSpark platform (acospark.ai) and all related modules and services, operated by AcoBloom International Private Limited. By registering for or using AcoSpark, you agree to be bound by this Agreement. If you do not agree, do not use the Platform. 

Definitions 

Platform: The AcoSpark suite AcoSparkCFO, AcoSparkAlpha, and AcoSparkPay accessible at acospark.ai. 

Subscriber: An individual, accounting firm, CPA practice, or enterprise entity that has registered for a paid or trial subscription. 

Subscription Plan: The pricing tier (Basic, Professional, or Enterprise) selected at registration, determining feature access, user limits, and pricing. 

Client Data: All financial, accounting, payroll, and business data uploaded or transmitted to the Platform by the Subscriber or their authorised users. 

Authorised User: Any employee, contractor, or agent granted access to the Platform by the Subscriber within the permitted user count of their plan. 

Output : Financial statements, reports, dashboards, journal entries, analyses, and other results generated by the Platform from Client Data. 

 Platform & Services 

AcoSpark provides AI-driven business automation tools including virtual CFO analytics (AcoSparkCFO), workflow automation and transaction processing (AcoSparkAlpha), and payroll automation for UK dental practices (AcoSparkPay).  

Disclaimer: AcoSpark is a productivity and business automation tool. It does not replace the professional judgement of qualified accountants, auditors, or tax advisers. Final responsibility for all financial statements, tax filings, and compliance submissions rests with the Subscriber. 

 Account Registration 

You must register for an account and provide accurate, complete, and up-to-date information. You are responsible for: 

• Maintaining the confidentiality of your login credentials. 

• All activities conducted under your account, including those of your Authorised Users. 

• Promptly notifying us of any unauthorised access or suspected security breach at marketing@acobloom.com. 

• Ensuring your Authorised Users comply with this Agreement. 

AcoBloom reserves the right to refuse registration or suspend accounts that violate this Agreement or applicable laws.  

Acceptable Use 

You agree to use AcoSpark solely for lawful purposes. You must not: 

• Use the Platform for any fraudulent, unlawful, or deceptive activity. 

• Upload data belonging to third parties without their proper authorisation. 

• Attempt to reverse-engineer, decompile, or extract the underlying AI models, algorithms, or source code. 

• Use automated bots, scrapers, or scripts to access the Platform except through authorised APIs. 

• Introduce malware, ransomware, or any malicious code. 

• Circumvent or disable any security or access control features. 

• Resell, sublicense, or offer AcoSpark as a white-labelled product without a separate written agreement with AcoBloom. 

• Use Outputs to make unsupported claims, mislead third parties, or misrepresent AI-generated content. 

Intellectual Property 

AcoBloom IP: The AcoSpark Platform, including its AI models, software, design, branding, trademarks (“AcoSpark”, “AcoBloom”, and related product names), documentation, and all underlying technology, is the exclusive intellectual property of AcoBloom International Private Limited. Nothing in this Agreement transfers any ownership of AcoBloom IP to the Subscriber. 

Licence Grant: Subject to your compliance with this Agreement and payment of applicable fees, AcoBloom grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your internal business operations during the subscription term. 

Client Data & Outputs: You retain full ownership of all Client Data you upload. You also own the Outputs generated from your Client Data. AcoBloom does not claim ownership of your financial data or reports. 

Feedback: If you provide feedback, suggestions, or ideas about the Platform, you grant AcoBloom a royalty-free, perpetual licence to use such feedback for any purpose without obligation. 

 Data Ownership & Processing 

You own all Client Data. AcoBloom processes Client Data only to deliver the contracted services as described in this Agreement and the Privacy Policy. AcoBloom will not use Client Data to train AI models for other customers without explicit written consent. 

Where AcoSpark processes personal data on your behalf (e.g., employee payroll data via AcoSparkPay), a Data Processing Agreement (DPA) is incorporated by reference. The DPA governs processing in compliance with GDPR, PIPEDA, and other applicable data protection laws. 

You warrant that you have all necessary rights, consents, and permissions to upload Client Data and that doing so does not violate any applicable law or third-party rights. 

Confidentiality 

Each party agrees to keep the other’s confidential information including Client Data, business strategies, pricing, technical specifications, and personnel information strictly confidential and not to disclose it to any third party except as required to deliver the services or as required by law. 

Confidentiality obligations survive termination of this Agreement for a period of 5 years, except for trade secrets which are protected indefinitely. AcoBloom’s obligations are further underpinned by its ISO 27001 aligned security programme and SOC 2 Type 1 controls. 

 Limitation of Liability 

To the fullest extent permitted by applicable law: 

• Neither party shall be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or business interruption, even if advised of the possibility. 

• AcoBloom’s total aggregate liability shall not exceed the fees paid by the Subscriber in the 12 months immediately preceding the event giving rise to the claim. 

• These limitations do not apply to: (a) death or personal injury caused by negligence; (b) fraud or wilful misconduct; (c) breaches of data protection law; or (d) indemnification obligations where such limitations are prohibited by law. 

Indemnification 

You agree to indemnify, defend, and hold harmless AcoBloom International, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from: (i) your breach of this Agreement; (ii) your use of the Platform in violation of applicable law; (iii) Client Data that infringes third-party rights; or (iv) misuse of Outputs including reliance on unreviewed AI-generated financial statements. 

Third-Party Services & Integrations 

AcoSpark integrates with third-party platforms including accounting, ERP, business-automation, and practice-management systems that you authorise. AcoBloom is not responsible for the availability, accuracy, security, or terms of third-party services. Your use of integrated platforms is subject to their respective terms and conditions. 

Governing Law & Dispute Resolution 

This Agreement is governed by the laws of India, with the courts of Noida / New Delhi having jurisdiction, unless otherwise required by mandatory consumer protection laws in your jurisdiction (in which case, UK, EU, or Australian law may apply as relevant). 

The parties agree to first attempt to resolve disputes through good-faith negotiation. If unresolved within 30 days, disputes shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996 (India), with proceedings conducted in English. 

Subscribers in the UK, EU, or Australia retain any rights afforded by applicable mandatory consumer or data protection law that cannot be excluded by contract. 

Contact Us 

For queries about these Terms, please reach out to marketing@acobloom.com